Technical support comes in many forms. There is the "bean tin" quick chat on the phone approach. Also known as the "Or'eight our Arry, dust tha know worrit it is like" ? approach. Or some people like to use e-mail which is usually the easiest way. If you can't figure it out by clicking on this link send mail to and you should get a reply fairly soon. You can get a phone number and helpful advice from the return e-mail. There are people who are very shy and who don't like to use either telephones or e-mail. This is why this web site has a number of useful links which can provide useful info for interested people who like to squat behind large concrete walls :-)

Make sure that you state your problem clearly. Have you checked to see that you are pressing the right keys on the keyboard ? Have you made a note of your graphics card and any other cards ? What CPU have you got ? All of these can be useful when explaining a difficult problem to someone else. Remember to say which version of Linux or Free BSD you are using. If you are not an enthusiast and you have worked in IT for a living then please do contact us and we will try to get you some help. Of course, tech support on a professional level can cost a lot of money.

If you would like some simple advice about pre-installed Linux systems click on the links below. There are several companies in the UK who can provide full scale installation and technical support for networks through a contractual arrangement.   You can also send mail to for for help with local tech support and contractual network support.  We can find somone for you.